Website Hosting & Management Plans
Maximize your website’s potential with Eight Hats based in Lafayette, LA. Our tailored care plans provide enhanced security and guarantee top-tier performance for an exceptional experience.
Enhance Your Hosting Experience with
Eight Hats.
- Faster Load Times: Your website will load faster, which is crucial for retaining visitors and improving search engine rankings.
- Handle More Traffic: Prepare your site to handle increased traffic effortlessly, especially during sales or special events, ensuring a smooth user experience.
- Enhanced Performance: With advanced CPUs and faster SSDs, your website can handle more complex operations and interactive features without a hitch, improving both user engagement and operational efficiency.
F.A.Q.
Frequently Asked Questions
What is the cost of transferring my site to Eight Hats hosting?
There is no cost for transferring sites currently built in WordPress. We will migrate your site onto our hosting for free.
Can I request changes to my website?
Yes, we provide content changes and updates per your request. Depending on your care plan, you can obtain a varying amount of time allotted for changes to your site.
Does Eight Hats provide development and staging sites?
Yes, we provide our customers with a development environment and/or a staging environment whenever requested.
What happens if my WordPress plugin is no longer supported?
If your site contains a plugin that is no longer supported, we will help you find an alternative or adequate replacement.
What will Eight Hats do if my website is hacked?
While we hope this never happens, Eight Hats will scan and remove any malware or harmful files while putting measures into place that will stop hackers from trying again at no additional cost to you.
Does Eight Hats offer e-commerce website hosting?
Yes! We offer full e-commerce hosting and support.
Does Eight Hats offer 24/7 technical support?
Our operating hours are Monday through Friday, 9:00am to 5:00pm CST. However, in the case of an emergency such as a site outage, hacked website, or e-commerce issue, we can be reached outside of business hours via email or phone call.
What are the best ways to contact us for support?
Contacting support is easily done through phone, email, live chat, or by using the Eight Hats link on your WordPress website.
Can you restore my site from a backup?
Yes, we keep backups of your site that are generated on a daily or hourly basis and can be used to restore your site at your request.
What if an update breaks my site? Does it cost extra to fix it?
No, if your site breaks we will fix it at no additional charge. We also can revert to a pre-update backup of your site. However, websites containing themes and plugins that are no longer supported by the developer will be evaluated and a proposed cost may be included to rebuild or replace the no longer supported software.
Does your hosting provide an SSL certificate?
Yes, our hosting includes an SSL certificate free of charge. (Notice: wildcard SSL certificates will be an additional charge)
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Need something more powerful?
Specialized Care Plans
Unlock the full potential of your websites with Eight Hats. Our customizable care plans offer advanced security and ensure peak performance for a superior end-user experience.
Empowering Non-Profits
Non-Profit Care Plans
Non-profit Care Plans designed to nurture the growth of charities and non-profits. No tech expertise required, just your passion for making a difference.